PRIVACY POLICY

Last updated: 23/06/2026

1. Who we are

This website, datecpackaging.com, is operated by Datec Packaging Ltd ("we", "us", "our"), a company registered in England and Wales (company number 07925509). Our registered address is Bank Gallery, High Street, Kenilworth, Warwickshire, England, CV8 1LY, and our trading address is Unit B Castle Court, Bodmin Rd, Coventry, CV2 5DB.

If you have any questions about this policy or how we handle your data, contact us at sales@datecpackaging.com or by post at the address above.

2. What this policy covers

This policy explains how we collect and use personal data through our marketing website at datecpackaging.com. Purchases made through our separate online shop at shop.datecpackaging.com are covered by a separate privacy notice provided on that site.

3. The data we collect

When you contact us, request a quote, sign up to receive updates, or otherwise interact with this website, we may collect:

  • Your name
  • Your company name
  • Your email address
  • Your telephone number
  • Any information you choose to include in your message or enquiry
  • Technical data such as your IP address, browser type, and how you use our site, collected through cookies and analytics (see our Cookie section below)

4. How and why we use your data

We use your personal data only where we have a lawful basis to do so. Specifically:

  • To respond to your enquiries and provide quotes you have requested — on the basis that this is necessary to take steps at your request before potentially entering into a contract.
  • To send you marketing updates about our products and services, where you have given consent or where you are an existing business contact and we have a legitimate interest in doing so. You can opt out at any time.
  • To improve our website and understand how visitors use it, on the basis of our legitimate interest in running an effective website.
  • To comply with our legal obligations.

5. Who we share your data with

We do not sell your personal data. We may share it with trusted third parties who help us operate our website and business, including our website platform provider (Odoo) and our email and analytics providers. These providers act on our instructions and are required to keep your data secure.

We may also disclose your data where required by law or to protect our legal rights.

6. International transfers

Some of our service providers may store or process data outside the UK. Where this happens, we take steps to ensure your data is protected by appropriate safeguards as required by UK data protection law.

7. How long we keep your data

We keep your personal data only for as long as necessary for the purposes set out above, after which it is securely deleted. Enquiry and quote data is typically retained for 5 years unless you become a customer.

8. Your rights

Under UK data protection law you have the right to access your personal data, to have inaccurate data corrected, to have your data erased, to restrict or object to our processing, and to data portability. Where we rely on your consent, you can withdraw it at any time. To exercise any of these rights, contact us using the details above.

You also have the right to complain to the ICO at ico.org.uk if you are unhappy with how we have handled your data, though we would appreciate the chance to address your concerns first.

9. Cookies

Our website uses cookies to function properly and to help us understand how visitors use the site. You can control cookies through your browser settings.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date shown at the top.